Your professional provider of Domiciliary Care Services throughout the region.

December 18th, 2017

Last week we held a Christmas lunch for our head office and senior management team, and our area teams will be holding their own festive get-togethers.

As I looked around the table, and we tucked into our turkey with all the trimmings, I felt really proud – proud of what we have achieved with DoCare in the 13 years we have been operating but especially proud of the ethos of our business. We believe we are a family, and in our family are our fantastic staff, our clients and their families. We’re all working together to make every day a better day for everybody involved.

We’re always busy here at DoCare, and 2017 has been no exception. Among this year’s highlights was the creation of our new training room, which has been kitted out to replicate a client’s room. In fact, we even have a mannequin who we have dubbed Doris DoCare, and our new recruits learn so much by going into Doris’s room.

Staff training and improving skills is an essential part of providing a great service, so we were delighted to introduce more training opportunities this year. Many of our team have taken courses in helping to support clients who have Parkinson’s Disease. We also have specialist palliative care training for those of our team who are particularly interested in end-of-life care.

Another highlight was taking part in Cupcake Day, a national event run by the Alzheimer’s Society not just to raise funds but to increase awareness of dementia. Our team rallied around by providing cakes, and we invited all our friends and neighbours to join in. Tea and cake – what a great combination!

This year, we introduced a memory tree, which stands in the corner of our reception and where people can hang messages to loved ones as a way of remembering them. It’s proved very popular and a lovely way for people to quietly reflect on those who are no longer here.

Finally, to round off the year, we have just had an inspection by the Care Quality Commission. The CQC regularly inspects all homecare providers, and reports its findings. We are awaiting our report, and will bring it to you as soon as we are able.

So, 2017 was a busy year – and we’re now looking forward to whatever 2018 has in store.

In the meantime, have a very Merry Christmas and a Happy New Year.

This blog was written by Steve Mills, DoCare Director. If you have a relative who you think would benefit from DoCare’s services, or would like assistance yourself, please get in touch. If you are interested in a rewarding career as a support worker, we would love to hear from you – please give us a call or you can apply online.

 

December 18th, 2017

Two pieces of news have come out in quick succession recently, about the issue of loneliness.

 

Jo Cox Commission on Loneliness

A cross-party commission on loneliness, set up by the murdered MP Jo Cox, says the government should create a national strategy to combat loneliness and calls for the appointment of a minister to lead action on the issue.

That would be quite something. To have a dedicated minister would be a real acknowledgement of the issue that affects so many people in the country, particularly older people.

Staggeringly, the commissions says that loneliness is as harmful to health as smoking 15 cigarettes a day and affects nine million UK people.

In another piece of news, Prof Jane Cummings, NHS England’s chief nursing officer, said the combination of cold weather and loneliness could be lethal in the coming months. She said the cases of strokes and heart attacks tended to rise after a cold snap. This factor, and the growing problem of loneliness, were a dangerous combination over winter.

She added that “simple acts of companionship” could make all the difference, such as visiting friends, family and neighbours, and offering to help with shopping or collecting prescriptions.

The issue is being highlighted as part of the NHS Stay Well this Winter campaign.

The good news is that the government says new initiatives to combat loneliness will be announced next year.

But, as the Jo Cox report acknowledges, government action alone cannot solve the problem. We should all do our bit. Everybody needs to get on board to build a community and help our friends and neighbours.

Our great team here at DoCare do their bit to provide friendship to our clients, often going over and above what is expected of them.

Together, we can tackle loneliness.

This blog was written by Rachel Houghton, Service Manager. If you have a relative who you think would benefit from DoCare’s services, or would like assistance yourself, please get in touch. If you are interested in a rewarding career as a support worker, we would love to hear from you – please give us a call or you can apply online.

December 6th, 2017

We’ve been running DoCare now for 13 years and at the heart of our business is our ethos that we are all part of a big family – the staff, the clients, their friends and relatives, and the head office team. We are all working together with the shared goal of making every day a better day for our clients.

While it’s one thing to have this goal, it’s quite another to achieve it. How do we know we’ve created an organisation that works for everybody involved? One way is by reading all the lovely messages that come into us via all sorts of means: verbally, by post, by email, on our Facebook page, or by giving a shout out via our dedicated email address stars@docare.co.uk. These messages are from staff, clients and families, all giving DoCare and our great team a pat on the back.

We’d like to share a few of these with you here. Yes, we’re blowing our own trumpet, but we’re doing so on behalf of the fantastic team who make up the DoCare family.

So here goes ….

“Care is a very personal thing and can cause upset for both the client and carers if things go wrong. I have been with Do Care for over two years and find their staff very approachable. They take time to listen when there are things that aren’t quite right and rectify them. Overall I would recommend them to anyone who needs care. Such a friendly team.”

“Docare is one of the best companies to work for as they are very supportive towards all of their staff. Every member of the company is always willing to support or lend a hand to anyone who needs help.”

“Been working for Docare for nearly a year now and think it’s a brilliant care company to work for. Carers get amazing training and support throughout. Love doing my job.”

“My brother and I would like to thank you all for my Mum’s loving, tender care that’s still ongoing.”

“Thank you for all your care, your encouragement, your support and peace of mind.”

“Well done Team DoCare – you are an amazing role model for others to follow.”

There are many more we could post up, and we often do so on our Facebook page.

If you like the sound of DoCare, or are considering working in care, please do get in touch. It’s tough but rewarding, and if you love care then you have a career for life.

This blog was written by Una Mills, DoCare Director. If you have a relative who you think would benefit from DoCare’s services, or would like assistance yourself, please get in touch. If you are interested in a rewarding career as a support worker, we would love to hear from you – please give us a call or you can apply online.