Your professional provider of Domiciliary Care Services throughout the region.

December 18th, 2017

Last week we held a Christmas lunch for our head office and senior management team, and our area teams will be holding their own festive get-togethers.

As I looked around the table, and we tucked into our turkey with all the trimmings, I felt really proud – proud of what we have achieved with DoCare in the 13 years we have been operating but especially proud of the ethos of our business. We believe we are a family, and in our family are our fantastic staff, our clients and their families. We’re all working together to make every day a better day for everybody involved.

We’re always busy here at DoCare, and 2017 has been no exception. Among this year’s highlights was the creation of our new training room, which has been kitted out to replicate a client’s room. In fact, we even have a mannequin who we have dubbed Doris DoCare, and our new recruits learn so much by going into Doris’s room.

Staff training and improving skills is an essential part of providing a great service, so we were delighted to introduce more training opportunities this year. Many of our team have taken courses in helping to support clients who have Parkinson’s Disease. We also have specialist palliative care training for those of our team who are particularly interested in end-of-life care.

Another highlight was taking part in Cupcake Day, a national event run by the Alzheimer’s Society not just to raise funds but to increase awareness of dementia. Our team rallied around by providing cakes, and we invited all our friends and neighbours to join in. Tea and cake – what a great combination!

This year, we introduced a memory tree, which stands in the corner of our reception and where people can hang messages to loved ones as a way of remembering them. It’s proved very popular and a lovely way for people to quietly reflect on those who are no longer here.

Finally, to round off the year, we have just had an inspection by the Care Quality Commission. The CQC regularly inspects all homecare providers, and reports its findings. We are awaiting our report, and will bring it to you as soon as we are able.

So, 2017 was a busy year – and we’re now looking forward to whatever 2018 has in store.

In the meantime, have a very Merry Christmas and a Happy New Year.

This blog was written by Steve Mills, DoCare Director. If you have a relative who you think would benefit from DoCare’s services, or would like assistance yourself, please get in touch. If you are interested in a rewarding career as a support worker, we would love to hear from you – please give us a call or you can apply online.