Your professional provider of Domiciliary Care Services throughout the region.

March 7th, 2018

Safeguarding has been hitting the headlines in recent weeks, with the scandals at Oxfam and then Save the Children.


In the case of Oxfam, it appears vulnerable people in Haiti were exploited by some of the charity’s workers, just when they were supposed to be helping them. With Save the Children, there were allegations of inappropriate conduct by a former chief executive.

Safeguarding is an issue that we take extremely seriously here at DoCare. We are charged with caring for and supporting some of our community’s most vulnerable people; elderly people who want to remain living in their own homes but are unable to do so without our support.

So we have strict procedures in place to ensure we do our utmost to protect our clients.

All applicants have to undergo a DBS – Disclosure and Barring Service – check before they can start working.

They have two weeks’ induction training at our head office, where we also make full use of our Doris DoCare room – our room that is kitted out to look like a client’s home, so the trainees get a much more hands-on experience.

Our trainees then have two weeks of work shadowing. During this time, and over the following few weeks, they are observed to ensure they can work to the required standards in all the areas, and so complete their Care Certificate.

Then there is ongoing training, spot checks, and annual appraisals and update training.

And, of course, if any incidents are reported to us we take them very seriously, investigating and taking action immediately.

We hope that the likes of Oxfam and Save the Children are able to weather this storm and put their houses in order. They, like us, are committed to caring and do some fantastic work around the world.

This blog was written by Steve Mills, DoCare Director. If you have a relative who you think would benefit from DoCare’s services, or would like assistance yourself, please get in touch. If you are interested in a rewarding career as a support worker, we would love to hear from you – please give us a call or you can apply online.